{"id":18477,"date":"2013-09-26T11:46:03","date_gmt":"2013-09-26T18:46:03","guid":{"rendered":"http:\/\/www.intego.com\/mac-security-blog\/?p=18477"},"modified":"2015-03-26T13:16:22","modified_gmt":"2015-03-26T20:16:22","slug":"new-ransomware-prank-affects-chrome-safari-browsers","status":"publish","type":"post","link":"https:\/\/www.intego.com\/mac-security-blog\/new-ransomware-prank-affects-chrome-safari-browsers\/","title":{"rendered":"New Ransomware Prank Affects Chrome, Safari Browsers"},"content":{"rendered":"<p><a href=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/FBI-Ransomware.jpg\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-18479\" src=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/FBI-Ransomware.jpg\" alt=\"FBI-Ransomware\" width=\"500\" height=\"357\" srcset=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/FBI-Ransomware.jpg 500w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/FBI-Ransomware-150x107.jpg 150w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/FBI-Ransomware-300x214.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>Last <a href=\"https:\/\/www.intego.com\/mac-security-blog\/fbi-ransomware-prank-plagues-mac-safari-users\/\" target=\"_blank\">July<\/a>, a ransomware prank was found making the rounds on Safari browsers, which tied up the browser window with excessive pop-ups purporting to be from the FBI, demanding users send $300 to have their browser unlocked. The ransomware\u00a0wasn&#8217;t harmful to the user\u2019s system, and it could be easily bypassed. Well, we&#8217;re seeing yet another round of this irritating prank, and this time it affects Chrome and Safari browsers.<\/p>\n<p>There&#8217;s a couple ways to kill this prank from each of the affected web browsers.<\/p>\n<h3>Google Chrome<\/h3>\n<p>If you see this in the Google Chrome browser, following are instruction for two ways to clear this threat from Chrome:<\/p>\n<p style=\"padding-left: 30px;\">1. <strong>Create a new cache directory in Terminal<\/strong><\/p>\n<p style=\"padding-left: 30px;\">Launch Chrome with a new cache directory by typing a Terminal command:<\/p>\n<p style=\"padding-left: 90px;\">\/Applications\/Google\\ Chrome.app\/Contents\/MacOS\/Google\\ Chrome &#8211;disk-cache-dir=\/tmp<\/p>\n<p style=\"padding-left: 30px;\">After this, quit Chrome then delete the files in this folder:<\/p>\n<p style=\"padding-left: 90px;\">~\/Library\/Caches\/Google\/Chrome\/Default\/<\/p>\n<p style=\"padding-left: 30px;\">2.\u00a0<strong>Clear related data in Chrome<\/strong><\/p>\n<p style=\"padding-left: 30px;\">You can type in the URL:<\/p>\n<p style=\"padding-left: 90px;\">chrome:\/\/settings\/clearBrowserData<\/p>\n<p style=\"padding-left: 30px;\">Then, clear any data that appears to be related to this prank.<\/p>\n<h3>Safari<\/h3>\n<p>If you see this in the Safari browser, following are instructions for two ways to clear this threat from Safari:<\/p>\n<p style=\"padding-left: 30px;\">1.<strong> Reset Safari<\/strong><\/p>\n<p style=\"padding-left: 30px;\">In the Safari menu, choose \u201cReset Safari.\u201d The browser will restart without bringing up the problematic site. It will, however, erase a lot of other historical, saved data.<\/p>\n<p style=\"padding-left: 30px;\"><a href=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/07\/ResetSafari.png\"><img loading=\"lazy\" class=\"alignnone\" src=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/07\/ResetSafari.png\" alt=\"Reset Safari\" width=\"418\" height=\"346\" \/><\/a><\/p>\n<p style=\"padding-left: 30px;\">2.<strong> Force Quit + Hold Shift Key While Restarting Safari<\/strong><\/p>\n<p style=\"padding-left: 30px;\">The other tactic simply targets the function that resumes open windows after a crash, which can be done by holding the Shift key while starting Safari.<\/p>\n<p style=\"padding-left: 30px;\">First you will need to force-quit Safari as you would expect, either by going to the Apple menu and choosing \u201cForce Quit\u201d and choosing to quit Safari, or by using the keyboard-combination Command + Option + Escape to bring up the same window.<\/p>\n<p style=\"padding-left: 30px;\">The second step is to hold the Shift key while restarting Safari, which restarts the browser without restarting any previously open windows.<\/p>\n<p>We also encourage anyone who encounters ransomware to send the files to\u00a0<a href=\"https:\/\/www.intego.com\/mac-security-blog\/wp-admin\/sample@virusbarrier.com\">sample@virusbarrier.com<\/a>\u00a0for further analysis.<\/p>\n<p>All this highlights the fact that a multi-layered approach to security is the best method to protect\u00a0your digital life from the bad guys.\u00a0Intego offers powerful Mac antivirus and security software that <a href=\"https:\/\/www.intego.com\/mac-security-blog\/how-a-cyber-criminal-steals-information-off-your-computer\/\" target=\"_blank\">works together to create layers of security<\/a>. This tactic\u00a0makes your machine a less profitable (and therefore less desirable) target for cybercriminals.\u00a0So keep your Mac safe with advanced Mac security solutions such as <a href=\"https:\/\/www.intego.com\/Intego-mac-premium-bundle\" target=\"_blank\">Intego Mac Premium Bundle<\/a>, which protects from malware, network attacks, web threats, spyware, and more.<\/p>\n<p><strong>Update:<\/strong>\u00a0The process for resetting Safari has changed with OS X Yosemite. Curiously, Apple has actually made this process a lot more difficult than it used to be. There are now three different areas inside Safari for removing certain information.<\/p>\n<p>To reset Safari in OS X Yosemite, follow these steps:<\/p>\n<p>In the Safari menu, choose &#8220;Clear History and Website Data,&#8221; and a Privacy preferences window will open.<\/p>\n<p><a href=\"https:\/\/www.intego.com\/mac-security-blog\/new-ransomware-prank-affects-chrome-safari-browsers\/safari-clear-history-website-data\/\" rel=\"attachment wp-att-39040\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-39040\" src=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/safari-clear-history-website-data.png\" alt=\"Safari Clear History and Website Data...\" width=\"267\" height=\"259\" srcset=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/safari-clear-history-website-data.png 267w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/safari-clear-history-website-data-150x145.png 150w\" sizes=\"(max-width: 267px) 100vw, 267px\" \/><\/a><\/p>\n<p>Click the &#8220;Remove All Website Data&#8221; button from Privacy preferences, and it will ask you if you are sure you want to remove all data stored by websites on your computer.<\/p>\n<p><a href=\"https:\/\/www.intego.com\/mac-security-blog\/new-ransomware-prank-affects-chrome-safari-browsers\/remove-all-website-data-safari-privacy-preferences\/\" rel=\"attachment wp-att-39043\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-39043\" src=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/remove-all-website-data-safari-privacy-preferences.png\" alt=\"Remove All Website Data from Safari Privacy preferences\" width=\"500\" height=\"271\" srcset=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/remove-all-website-data-safari-privacy-preferences.png 500w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/remove-all-website-data-safari-privacy-preferences-150x81.png 150w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/remove-all-website-data-safari-privacy-preferences-300x162.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.intego.com\/mac-security-blog\/new-ransomware-prank-affects-chrome-safari-browsers\/safari-privacy-remove-all-data\/\" rel=\"attachment wp-att-39046\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-39046\" src=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/safari-privacy-remove-all-data.png\" alt=\"Safari Privacy - clear data used to track your browsing\" width=\"500\" height=\"273\" srcset=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/safari-privacy-remove-all-data.png 500w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/safari-privacy-remove-all-data-150x81.png 150w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/safari-privacy-remove-all-data-300x163.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>Select &#8220;Remove Now&#8221; to clear data that could be used to track your browsing. Next, you&#8217;ll want to clear caches. To do so, you now\u00a0have to enable Develop mode to clear Safari cache. Here&#8217;s how to clear Safari cache:<\/p>\n<ul>\n<li>From your Safari menu bar, click Safari &gt; Preferences, then select the Advanced tab.<\/li>\n<li>Enable to checkbox to &#8220;Show Develop menu bar&#8221;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-39049\" src=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/show-develop-menu-bar.png\" alt=\"Safari Advanced Preferences - Show Develop menu in menu bar\" width=\"500\" height=\"353\" srcset=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/show-develop-menu-bar.png 500w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/show-develop-menu-bar-150x105.png 150w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/show-develop-menu-bar-300x211.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<ul>\n<li>Now from the menu bar, click Develop &gt; Empty Caches.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.intego.com\/mac-security-blog\/new-ransomware-prank-affects-chrome-safari-browsers\/empty-caches-safari-develop-menu\/\" rel=\"attachment wp-att-39052\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-39052\" src=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/empty-caches-safari-develop-menu.png\" alt=\"Safari Develop menu - Empty Caches\" width=\"320\" height=\"455\" srcset=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/empty-caches-safari-develop-menu.png 320w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/empty-caches-safari-develop-menu-105x150.png 105w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/empty-caches-safari-develop-menu-210x300.png 210w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/a><\/p>\n<p>Lastly, a Force-Quite of Safari may be effective as well.\u00a0To do so, simply go to the Apple menu &gt; Force Quite, and choose Safari.<\/p>\n<p><a href=\"https:\/\/www.intego.com\/mac-security-blog\/new-ransomware-prank-affects-chrome-safari-browsers\/force-quite-applications\/\" rel=\"attachment wp-att-39055\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-39055\" src=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/force-quite-applications.png\" alt=\"Force Quite Safari application\" width=\"340\" height=\"289\" srcset=\"https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/force-quite-applications.png 340w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/force-quite-applications-150x127.png 150w, https:\/\/www.intego.com\/mac-security-blog\/wp-content\/uploads\/2013\/09\/force-quite-applications-300x255.png 300w\" sizes=\"(max-width: 340px) 100vw, 340px\" \/><\/a><\/p>\n<p>If you have any other questions or concerns, contact <a title=\"Contact Intego Support\" href=\"https:\/\/support.intego.com\/anonymous_requests\/new#marketoID=2405464\" target=\"_blank\">Intego support<\/a> and one of our Mac experts will happily assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last July, a ransomware prank was found making the rounds on Safari browsers, which tied up the browser window with excessive pop-ups purporting to be from the FBI, demanding users send $300 to have their browser unlocked. The ransomware\u00a0wasn&#8217;t harmful to the user\u2019s system, and it could be easily bypassed. Well, we&#8217;re seeing yet another [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":18481,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[151,5],"tags":[34,38,55,76,657,109,115],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Last July, a ransomware prank was found making the rounds on Safari browsers, which tied up the browser window with excessive pop-ups purporting to be\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intego.com\/mac-security-blog\/new-ransomware-prank-affects-chrome-safari-browsers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Ransomware Prank Affects Chrome, Safari Browsers - 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