{"id":951,"date":"2009-06-30T10:55:29","date_gmt":"2009-06-30T09:55:29","guid":{"rendered":"http:\/\/blog.intego.com\/?p=951"},"modified":"2009-06-30T10:55:29","modified_gmt":"2009-06-30T09:55:29","slug":"password-masking-is-counter-productive-says-usability-expert","status":"publish","type":"post","link":"https:\/\/www.intego.com\/mac-security-blog\/password-masking-is-counter-productive-says-usability-expert\/","title":{"rendered":"Password Masking is Counter-Productive, Says Usability Expert"},"content":{"rendered":"<p>Usability expert Jakob Nielsen has <a href=\"http:\/\/www.useit.com\/alertbox\/passwords.html\">published a post on his website<\/a> stating that password masking &#8211; the way programs display bullets instead of the text you type when asking you to enter passwords &#8211; is counter-productive, and decreases usability of applications and websites.<\/p>\n<p>You know how it is: you need to enter a password &#8211; for a web site, application or system feature &#8211; and as you type, you see nothing but bullets in the place of your password:<\/p>\n<p><center><br \/>\n<img src=\"https:\/\/www.intego.com\/mac-security-blog\/images\/password_dialog.jpg\"><br \/>\n<\/center><\/p>\n<p>While there is a purpose to this strategy &#8211; preventing someone looking over your shoulder from seeing what you type &#8211; this protection is both illusory and inefficient. <\/p>\n<p>Nielsen writes:<\/p>\n<blockquote><p>Most websites (and many other applications) mask passwords as users type them, and thereby theoretically prevent miscreants from looking over users&#8217; shoulders. Of course, a truly skilled criminal can simply look at the keyboard and note which keys are being pressed. So, password masking doesn&#8217;t even protect fully against snoopers.\n<\/p><\/blockquote>\n<p>He points out that users make more mistakes when they can&#8217;t see what they type, reducing usability and productivity. And, Nielsen says that when users are &#8220;uncertain&#8221; about typing passwords, they tend to choose simpler, less secure passwords, which leads to a loss of security.<\/p>\n<blockquote><p>\nIn most cases, [&#8230;] users will appreciate getting clear-text feedback as they enter passwords. Your business will increase, and security will even improve a tiny bit as well.\n<\/p><\/blockquote>\n<p>Perhaps the solution is to do what Apple does on the iPhone. When you type a password, you see the last character you type, but previous characters are changed into bullets, so you can follow your typing, but never see the entire password.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Usability expert Jakob Nielsen has published a post on his website stating that password masking &#8211; the way programs display bullets instead of the text you type when asking you to enter passwords &#8211; is counter-productive, and decreases usability of applications and websites. You know how it is: you need to enter a password &#8211; [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[13],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Usability expert Jakob Nielsen has published a post on his website stating that password masking - the way programs display bullets instead of the text\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intego.com\/mac-security-blog\/password-masking-is-counter-productive-says-usability-expert\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Password Masking is Counter-Productive, Says Usability Expert  - 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